Revenue Recovery Representatives
cpi securityCharlotte, NC
$42,000 - $52,000 per year
APPLYRevenue Recovery Representatives
cpi securityCharlotte, NCJunior L3
$42,000 - $52,000 per year
Bill and Account CollectorsTax Examiners and Collectors, and Revenue AgentsSales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel
APPLY NOWCollections Agent Charlotte, North Carolina, United StatesCPI Security, a leader in the security and automation solutions industry, is looking for a Revenue Recovery Specialist to join our growing team at our headquarters in Charlotte, NC! We are looking for a Collections Specialist who is driven and passionate about reducing delinquency and providing outstanding service to our customers. The ideal candidate will be a high-energy individual who is self-motivated, detail-oriented, and possesses the ability to multi-task in a fast-paced, team-oriented environment.
Key Responsibilities:
- Manage collection efforts with a high level of persuasiveness & professionalism.
- Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
- Place account on hold for incoming orders until payment is received.
- Document daily collections activity including, but not limited to, emails sent as well as inbound and outbound phone calls.
- Place outbound calls to delinquent customers to collect past due billing
- Receive inbound calls from customers that wish to make payments or payment arrangements
- Print, fold, and mail dunning letters to delinquent customers
- Audit the cancel reason report on a monthly basis
- May have additional duties as assigned by Management
- Job Requirements/Experience
- High school diploma required
- Minimum of 2 years B2C and "soft" collections experience a plus
- The hours for this position are Tuesday to Friday 12-9 and Saturday 9-5 with Sunday and Monday off.
- The pay for this position ranges from $42-52k in annual earnings.
What's In It For You:
Comprehensive and on-going training when you start, includes leadership development.
Engaging and fun company culture that succeeds through diversity.
Great medical, dental, vision, 401(k) with company match, short-term & long-term disability and life insurance options. Company paid holidays, floating holiday and (PTO).Free monitored security system after 90 days.
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Level
Junior L3
Salary
$42,000 - $52,000 per year
Location
Charlotte, NC
Occupation
Bill and Account Collectors
Industry
Collection Agencies
Posted
yesterday