Courtesy Clerk Position at Hen HouseWe are seeking a reliable and service-oriented Courtesy Clerk to join our team at Hen House. In this role, you'll play an important part in supporting front-end operations-helping guests with their purchases, maintaining a clean and organized store environment, and ensuring every guest leaves with a positive impression. At Hen House, we're more than a grocery store-we're a team committed to delivering exceptional guest experiences through quality products, strong teamwork, and consistent execution. As part of the Balls Food Stores family, we offer the stability of a locally owned company with deep community roots. This is a great fit for someone who enjoys working in a fast-paced environment, interacting with guests, and contributing to a team that keeps the store running efficiently and welcoming. Key Responsibilities & Job Duties Provide friendly, helpful, and respectful guest service at all times to ensure a positive shopping experience and encourage repeat visits Assist guests with bagging groceries and offer carryout service to enhance convenience and satisfaction Retrieve shopping carts from the parking lot and maintain a safe, clean, and organized exterior area Help keep store entrances, checkout areas, and common spaces clean, clear, and welcoming Support front-end operations by assisting cashiers and responding to guest needs promptly Stock, rotate, and face products as needed to support store presentation and product availability Maintain a clean, organized, and safe work environment throughout the store Follow all workplace safety, sanitation, and company standards Develop basic knowledge of store products, locations, and services to better assist guests Monitor store conditions and report any safety, cleanliness, or product concerns to leadership Communicate clearly and respectfully with teammates and leadership to support efficient operations Collaborate across departments to support overall store performance and guest satisfaction Adhere to all company policies and procedures, including attendance, conduct, and dress code standards Support loss prevention efforts by staying alert and following proper procedures Participate in required trainings and continuous learning opportunities Remain productive during slower periods by cleaning, organizing, restocking, or supporting other departments Other job duties as assigned
Minimum Qualifications
Required: High school diploma, GED, or equivalent work experience
Required: Ability to work a flexible schedule, including evenings, weekends, and holidays
Preferred: Experience in grocery, retail, or customer service environments
