We are looking for a Change Management / Training Consultant to lead content strategy, knowledge governance, documentation readiness, and organizational enablement initiatives This is a contract role that is 3 days onsite in Chicago per week
Key Responsibilities:
Assess existing enterprise knowledge repositories and recommend best practices for organizing, governing, and maintaining critical knowledge assets.
Establish governance processes and content management practices that support long-term operational sustainability.
Ensure critical system knowledge is captured, documented, and appropriately maintained.
Revise, launch, and manage the Content Management Training Course on the Learning Platform.
Monitor and report on training completion metrics and stakeholder participation.
Required Qualifications:- 5-7 years of experience in Knowledge Management, Content Strategy, Content Governance, Organizational Change Management, or Consulting.
- Demonstrated experience developing and maintaining content roadmaps, governance calendars, or documentation strategies.
- Knowledge of COBIT 2019 or comparable IT governance and operational frameworks a plus
- Experience supporting technology transformation, system implementation, or operational readiness programs.rate around 65-75/hr