Citigroup Inc. in Jacksonville, Florida is seeking a Non-Production Management Technical L2 SRE Analyst to join North America DevOps for Global Consumer Group applications. The role emphasizes technical leadership, automation, and AI-driven improvements to system and service levels, with partnership across development, CTI, TPM, and Production Management teams. You will work with DevOps peers to drive stability, perform P1/P2 incident triage, implement SRE recommendations from UAT to PROD, and
