Day ShiftResponsible for internal/external phone calls and guest serviceCheck guests in and out of rooms and help with any issues they may haveGet packages ready for check inAnswer internal/external calls from guests needing supplies or wanting to make a reservationRestock supplies at the front desk, lobby and gift shop, notify manager of supplies neededResolve problems arising from guest complaints, reservation and room assignment activitiesProvide feedback to the other shifts and supervisor/managerSuch other appropriate duties as may be requiredRequirementsReference check, criminal background checkHigh school diploma or equivalentSome accounting experience requiredConsistent employment historyTechnical SkillsKnowledge of Word and Excel requiredFamiliarity with multi-line phone system, copier, fax, and scannerKnowledge of Springer Miller software preferable, but not requiredPerformance SkillsPeople pleasing attitudeTeam playerGood communication skillsAbility to solve problems and handle guest complaintsAbility to work independently and with little supervision
