Property Manager - (Affordable Co-ops) New York, NY | On-SiteThe Role A well-established affordable housing owner-operator in New York City is hiring a Property Manager to take full ownership of an assigned portfolio in New York City. The organization focuses on Mitchell-Lama co-ops and similar regulated residential communities, and this person will be the primary point of contact for residents, shareholders, and co-op boards at the property level. Portfolios are manageable by design, roughly 300 to 400 units across one to three properties. Each Property Manager works with a dedicated assistant, and a regional manager and leadership team are available for escalations, capital projects, and anything outside the scope of day-to-day operations. This is not a corporate real estate or asset management role. It is a hands-on, relationship-driven position for someone who wants to run a property well, knows what that takes, and takes pride in doing it. What This Role Is, and Is NotThis role is: A hands-on property management position with genuine ownership over a focused, defined portfolio A customer service and relationship-driven job, where clear communication and the ability to handle board dynamics professionally will determine a lot of your success Structured with real support, including a dedicated assistant and a regional manager to back you up A good fit for someone with a few years of residential property management experience who is ready to operate independently An opportunity to make a tangible difference in the communities you serve This role is NOT:A portfolio-juggling role managing dozens of properties with no bandwidth to do any of them well A fit for someone without direct, hands-on residential property management experience in a meaningful capacity Remote or hybrid, even partially A stepping stone for someone primarily interested in development, asset management, or corporate real estate Required Experience & Traits2 to 6 years of residential property management experience, with real responsibility for operations, staff, and residents Comfortable managing maintenance and administrative staff, holding people accountable, and keeping daily operations on track Strong communication and customer service skills, including the ability to handle difficult conversations with residents and board members professionally Experience working with or reporting to co-op or condo boards, or a clear working understanding of how board governance operates in practice Sound judgment about when to handle something independently and when to escalate Familiarity with Mitchell-Lama, HDFC co-ops, affordable housing regulations, or similar programs is helpful but not required if you have solid fundamentals and can learn the specifics An assistant property manager with substantial hands-on responsibility and strong references will be considered
Key Responsibilities
Day-to-Day:
Operations Manage all aspects of assigned property operations, keeping daily priorities moving and longer-term goals on track Oversee restoration of vacant units and manage applicant screening and waiting list administration Process accounts payable and manage accounts receivable Staff Supervision Supervise on-site maintenance and administrative staff, setting clear expectations and ensuring consistent performance Coordinate with the assigned assistant to maintain coverage and operational continuity Resident & Board Relations Serve as the primary point of contact for residents and shareholders, resolving complaints and issues with professionalism and responsiveness Build and maintain constructive working relationships with co-op boards, attend board meetings as needed (including evening meetings), and handle board communications with tact and clarity Capital Projects & Compliance Monitor capital improvement projects and contractor performance, ensuring work progresses on schedule and within scope Identify issues that require leadership support, such as major capital work, financing questions, or legal matters, and coordinate accordingly Maintain compliance with applicable regulations, including Mitchell-Lama program requirements where relevant Reporting & Accountability Complete regular status reports and track property goals, flagging issues before they become problems Keep accurate records and documentation across operational, financial, and compliance functions Compensation
Base salary: $75,000 to $90,000, depending on experience
Benefits include medical, dental, and vision coverage, with the employer contributing toward medical premiums 401(k) plan available (no employer match currently)
