Forward Deployed Engineer (FDE) The Forward Deployed Engineer (FDE) is a hands-on AI engineer and transformation practitioner embedded within Marketing and Sales functions to accelerate Lenovo's Solutions and Services Group's (SSG) AI-led Marketing & Sales transformation agenda. This role partners with domain leaders to identify, build, and scale AI solutions across Market-to-Opportunity (M2O) and Quote-to-Cash (Q2C) processes — delivering measurable outcomes such as revenue growth, sales productivity, pricing optimization, and cycle time reduction. The FDE operates in a sprint-based, execution-focused model, owning delivery from problem discovery to deployed solution and adoption, aligning with enterprise transformation priorities, governance, and value realization. Key Responsibilities1. Business Discovery & Use Case Definition Embed within Marketing & Sales teams to assess end-to-end workflows across lead generation, pipeline management, pricing, quoting, and order fulfillment Identify high-value AI opportunities aligned to commercial KPIs and transformation priorities Translate business problems into scoped, executable AI use cases2. AI Solution Build & Deployment Design and deliver AI solutions leveraging: Generative AI, Agentic AI, predictive analytics Microsoft AI ecosystem (Copilot Studio, Azure OpenAI, M365, Power Platform)RAG pipelines, agent orchestration, and automation tools Rapidly prototype, test, and iterate within sprint cycles Deliver production-grade solutions integrated into existing enterprise systems (CRM, CPQ, ERP)3. Commercial Transformation ImpactDrive improvements across: Revenue velocity and pipeline conversion Quote-to-cash cycle time and deal execution Pricing optimization and sales effectiveness Enable digital transformation across sales, pricing, and revenue operations processes4. Adoption & Change Enablement Ensure solutions are adopted, embedded, and scaled within business workflows Partner with business stakeholders to drive change management and user adoption Capture feedback and continuously enhance delivered solutions5. Transformation Alignment & Governance Align delivery with SSG Digital Transformation roadmap, KPIs, and ROI targets Contribute to performance tracking, dashboards, and transformation scorecards Provide regular updates into program governance cadence (weekly reviews, SteerCo inputs)6. Stakeholder Collaboration Act as a bridge between business stakeholders, IT, data platforms, and AI teams Communicate progress, risks, and trade-offs clearly across technical and non-technical audiences Support cross-functional alignment in complex, global environments
Qualifications:- 5+ years of experience in software engineering, applied AI, or solutions engineering
- Proven experience delivering AI/automation solutions in business environments
- Strong knowledge of LLMs, prompt engineering, RAG, agent-based systems
- Integration experience with enterprise platforms (CRM, ERP, CPQ, APIs)
- Exposure to Marketing, Sales, or Revenue Operations domains
- Demonstrated ability to deliver measurable business outcomes and drive adoption
- Strong communication skills across business and technical stakeholders
- Experience with Microsoft AI stack (Copilot Studio, Azure OpenAI, Power Platform)
- Background in commercial transformation, pricing, or sales enablement
- Experience in consulting, solutions architecture, or cross-functional delivery models
- Understanding of transformation governance, KPIs, and ROI tracking frameworks
Basic Requirements:
5+ years of experience in software engineering, applied AI, or solutions engineering We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.
