Retail Sales Associate

Responsibilities: Greet all guests with a friendly, welcoming attitude and provide excellent customer service throughout their visit. Assist customers with product selection, answer questions, and offer upselling opportunities based on current promotions and guest needs. Stay knowledgeable about product offerings across all categories, including seasonal equipment and apparel. Help drive store sales by contributing to a fun, engaging, and service-focused environment. Maintain a clean, organized, and visually appealing sales floor that reflects brand standards. Assist with restocking merchandise, setting up displays, and executing merchandising plans. Support daily execution of visual and brand standards as outlined in the internal audit processes. Accurately process transactions at the point-of-sale system, including sales, returns, and exchanges. Follow all company policies and procedures, including safety, cleanliness, and loss prevention protocols. Assist with opening and closing procedures, ensuring the store is always "grand opening sharp."Maintain a safe and organized workspace for team members and guests. Work closely with fellow team members and store leadership to meet daily goals and provide seamless guest experiences. Participate in ongoing training sessions to improve product knowledge and service skills. Support store operations by assisting with special projects, promotional events, and seasonal transitions as needed.

Qualifications: Previous retail or customer service experience preferred, but not required. Strong communication and interpersonal skills with a guest-first mindset. Ability to work in a fast-paced environment and manage multiple tasks effectively. Flexible availability including evenings, weekends, and holidays.