Ophthalmic Service Specialist - Glendale Eye Institute The Ophthalmic Service Specialist II provides specialized technical ophthalmic and administrative assistance for the USC Roski Eye Institute multi-specialty group practice. Obtains medical histories from patients with standard and rare medical disorders. Patient-care duties include recording patient ocular history, obtaining visual acuity, autorefractometry, lensometry, tonometry, pupillary defect evaluation, confrontational field testing, administration of eyedrops for pupil dilation with topical anesthesia, and assisting with minor procedures. Assists with administrative duties including patient follow up calls, prescription refills, clinic preparation, file preparation, appointment scheduling, submission of billing, insurance verification, sending dictations and insurance verification. Daily interactions with supervisor and doctors, as well as periodic meetings with ambulatory services manager. Incumbents are expected to work with minimal supervision; periodic and regular progress checks are performed to evaluate and adjust workload accordingly.
Essential Duties: Clinical Duties General Administrative Duties
Required Qualifications:- Associate's degree Degree in a related field
- Minimum two to three years' experience serving as an ophthalmic technician in a high-volume setting.
- Knowledge of ophthalmic medical terminology, anatomy, physiology of the visual systems and specialized equipment and instruments.
- Ability to work with Microsoft Word & Excel software.
- Ability to type with speed and accuracy.
- Ability to write concisely and clearly, edit, and proofread to ensure grammatically correct and factual correspondence.
- Excellent interpersonal skills.
- Ability to work independently with minimal supervision.
- Ability to prioritize activities with varying time sensitivities.
- Ability to analyze clinical and administrative information and determine appropriate course(s) of action to resolve conflicts and discrepancies.
- Pleasant, caring, and compassionate personality.
- Ability to interact effectively with patients, staff, and physicians.
- Knowledge of the operations and maintenance of patient-related testing equipment.
- Responsible and detailed-oriented.
- Ability to learn state of the art diagnostic equipment.
- Ability to organize and prioritize duties to maximize clinic efficiency.
- Ability to work as a team member in an ophthalmic setting.
- Knowledge of various ophthalmic clinical protocols.
- Demonstrate professional and effective work skills to handle all responsibilities within a fast-paced, high pressure setting.
- Strong organizational and follow-up skills.
- Flexibility and adaptability given the dynamic nature of medicine and departmental needs.
- Ability to interact calmly and effectively with patients with difficult personalities.
Preferred Qualifications:
Experience working in a university-based medical facility/academic teaching environment.
Required Licenses/Certifications:- Certified Ophthalmic Technician Obtained within 12 months of hire and maintained by renewal before expiration
- Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)
- Basic Life Support (BLS) From American Heart Association
