Company Description:
B&C Industries is a packaging distribution company with over 25 years of experience in the industry. We offer a diverse line of products and have the largest inventory stock in the tri-state area. Our trained packaging specialists provide exceptional service to our customers.
Key Responsibilities:
Respond to customer inquiries via phone or email in a timely and professional manner.
Troubleshoot and resolve customer complaints and issues.
Document customer interactions, track issues, and ensure follow-up where necessary.
Collaborate with other teams to ensure customer satisfaction and issue resolution.
Process orders, returns, and exchanges as needed.
Qualifications:- Excellent communication skills, with competent writing skills
- Strong organizational skills
- Outstanding written and oral communication skills.
- Proactive mindset and the ability to identify gaps and take initiative.
Why Join Us:
Opportunity to be part of a dynamic and growing company in the packaging supply industry.
Collaborative and supportive work environment that values innovation and initiative.
Competitive compensation package and opportunities for professional development and growth.
