NOC Analyst
msr technology groupHyattsville, MD
$35/hr
APPLYNOC Analyst
msr technology groupHyattsville, MDSenior L5
$35/hr
Computer Network Support SpecialistsNetwork and Computer Systems AdministratorsComputer Network Architects
Computer Facilities Management ServicesComputer Systems Design ServicesOther Computer Related Services
APPLY NOWNOC Analyst – Tier 2 | Annapolis, MD | OnsiteMSR Technology Group is hiring an experienced NOC Analyst for a long-term contract opportunity with potential Contract-to-Hire.
Location: Annapolis, MD – 100% Onsite
Pay: $35/hr W2 + Benefits
Shift: 11:00 PM – 7:30 AM EST | Mid/Overnight Shift
Schedule: 24x7x365 operation – weekends & holidays may be required
Contract: Long-Term | Contract-to-Hire possible
Education:
HS Diploma/GED + 2 years relevant experience OR Associate degree + 1–2 years relevant experience
What You’ll Do:
- Monitor and troubleshoot IP networks, systems, routers, switches, firewalls, and circuits
- Monitor network performance and coordinate with telecom providers for service restoration
- Troubleshoot and resolve Tier 2 network/system incidents
- Work with incident management tools and maintain accurate incident documentation
- Troubleshoot Cisco devices, TCP/IP, HSRP and BGPSupport high-availability network and data communication environments
- Escalate complex issues and collaborate with senior NOC/network engineers
- Provide strong customer support while managing multiple incidents and priorities
Required Skills:
- Network+ Certification
- Strong knowledge of TCP/IP networking
- Hands-on experience troubleshooting Cisco devices
- Experience with HSRP/BGPUnderstanding of ITIL/ITSMStrong troubleshooting, communication, multitasking and attention-to-detail skills
- PreferredCCNARemedy / Netcool
- ServiceNowMicrosoft Office 365NOC Training
- The selected candidate will be cross-trained across three NOC functions:
- Transport | DataLink | Applications
Training will cover network monitoring, ground station/data-link systems, routers, circuits, firewalls and application/message-flow monitoring.
Interested candidates can send their resume to Sravan – sravan@msrtechnologies.comMSR Technology Group is an Equal Opportunity Employer.
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Level
Senior L5
Salary
$35/hr
Location
Hyattsville, MD
Occupation
Computer Network Support Specialists
Industry
Computer Facilities Management Services
Posted
8 days ago