Sales Associate We are seeking a dynamic and customer-focused Sales Associate to join our team. The ideal candidate will have a passion for footwear, excellent communication skills, and the ability to provide outstanding customer service. As a Sales Associate, you will play a crucial role in creating a positive shopping experience for our customers. About Sole Classics by Kingsrowe Established in 2006, Sole Classics by Kingsrowe is a hub for sneaker culture and urban fashion enthusiasts. We've carved a niche in the industry by specializing in limited-edition footwear, apparel, and accessories, catering to those with an insatiable appetite for unique style. However, our unwavering commitment to the people is what truly sets us apart, whether through customer service or activations that strengthen our community. We are more than just a shop; we're the core of a network of like-minded individuals passionate about sneakers and streetwear. Our collaborative spirit extends beyond our curated collections, fostering connections within our community, and supporting local artists and brands. We're not just a destination; we're your partners in cultivating your personal style, providing a comprehensive range of services to fulfill all your fashion needs while keeping our "people first" ethos at the heart of everything we do. At Sole Classics, we're not just a store; we're a community-driven destination, where style, passion, and innovation intersect.
Key Responsibilities:- Customer Service:o Greet customers warmly and ascertain their needs and preferences.o Provide knowledgeable and helpful assistance to customers in selecting footwear.o Address customer inquiries and resolve complaints promptly and courteously.· Sales:o Achieve personal and store sales goals by cross-selling and upselling products.o Stay informed about the latest footwear trends and product specifications.o Promote special sales, offers, and loyalty programs.· Inventory Management:o Assist in receiving, stocking, and organizing inventory.o Conduct regular inventory counts and report discrepancies.o Ensure merchandise is displayed attractively and is properly tagged.· Store Maintenance:o Maintain a clean, organized, and safe store environment.o Assist in setting up promotional displays and store layouts.o Follow all operational policies and procedures.
Qualifications:- Experience:o Previous retail or sales experience is preferred but not required.o Experience in the footwear industry is a plus.· Skills:o Strong communication and interpersonal skills.o Ability to work in a fast-paced environment and handle multiple tasks.o Proficiency in using point-of-sale systems and handling cash transactions.· Personal Attributes:o Positive attitude and a passion for customer service.o Dependable, punctual, and able to work flexible hours, including weekends and holidays.o Team player with a proactive approach to problem-solving.
Education: High school diploma or equivalent.
Physical Requirements:
Ability to stand for extended periods.
Capability to lift and move up to 25 pounds.
Comfortable with climbing ladders and bending/reaching for merchandise.
Salary: $16 - $18 per hour
