Product Operations Manager (Oracle Fusion)

Job Duties: Defines product strategy, builds, and maintains product roadmaps Establishes and continuously improves the product operating model (intake, discovery, prioritization, planning, delivery, release, and post-launch learning) Builds strong relationships with Business Line leaders and executive stakeholdersBuilds and maintains constructive working relationships with project team members, vendors, and other departmentsOversees all aspects of assigned IT projects, and takes ownership to ensure their successPlans and directs the work effort involved with the implementation or upgrade of systemsResponsible for launching new product features and experiences - investigating to define the problem, draft detailed requirements/user stories, plan development sprints, build and implement user testing plans, and support continuous releasesDevelops scope documents, statements of work, and other documentation supporting the justification for new projectsWorks closely with third-party vendors to ensure that project efforts are controlled and completed on a timely basisLeads and directs the work of project teams to ensure project efforts are controlled and completed on a timely basisWorks with appropriate subject matter experts, establish resource plans, and expected level of effort and duration to complete tasksReviews and understands or prepares, as needed, business requirements and objectives documentation in support of overall business needsCoordinates with appropriate resources to ensure that product communications and training materials are made available as appropriateWorks with operational teams to ensure a smooth transition from implementation to production and ongoing support phases of a products lifecycleWorks with vendors and stakeholders to understand product subscription, contract terms, and renewal cycles to best manage fiscal budgetOther duties as requiredSupervisoryResponsibilities: Directly supervises a team of Product Operations Analysts and may include Product Managers based on organizational need, including hiring, onboarding, goal-setting, performance management, and career developmentProvides coaching and functional leadership to direct reports and the broader product community by establishing standards for product practices (intake, prioritization, discovery, roadmap hygiene, release readiness) and reinforcing adoption through training and mentoringAllocates team capacity and assigns work across product operations initiatives and embedded support to PMs (e.g., reporting, tooling/workflow administration, portfolio routines), ensuring timely delivery, quality, and consistent stakeholder communicationQualifications, Knowledge, Skills and Abilities:

Education: High school diploma or GED, requiredBachelor's degree or equivalent experience, requiredExperience: Six (6) or more years of experience in product management, product operations, delivery/PMO, or related technology roles, requiredExperience as a Product Manager, IT Project Manager, Business Systems Analyst, Software Systems Analyst, Business Process Analyst, Technology Support Analyst, or Software Developer, requiredExperience using a standard project management methodology, requiredExperience with scrum and other agile development methods, preferredExperience leading and directing the work of others in a project-oriented capacity, preferredExperience with the concepts of Project Programs and Portfolios, preferredFamiliar with a web-based applications environment, preferred Experience partnering with senior stakeholders to drive decision-making frameworks and governance, preferredExperience working in a professional services firm, preferredLicense/Certifications:

• Project Management Professional (PMP) or similar certification, preferredPMI Agile Certified Practitioner or similar certification, preferredSoftware:
• Experience with project planning applications, preferredExperience managing projects in connection with any of the following, preferred: Oracle Cloud, Onestream, Microsoft Dynamics CRM, ServiceNow, Azure Data Factory, Azure DevOps, preferredLanguage:
• N/AOther Knowledge, Skills & Abilities:
• Excellent interpersonal and customer relationship skillsAbility to manage multiple complex tasks in a fast-paced environmentAbility to work independently and in a self-directed capacity