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Accenture Song's Utilities practice seeks a Management Consultant to redefine customer service delivery, blending strategic thinking with practical deployment expertise. You will assess current-state service performance, identify breakpoints, and design roadmaps that improve customer trust and reduce cost-to-serve. You will partner with strategy, operations, and technology teams to deliver innovative, achievable recommendations, including AI and digital engagement tactics, across channels and

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Level

Manager L7

Location

Irving, TX

Occupation

Management Analysts

Industry

Administrative Management and General Management Consulting Services

Posted

yesterday

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