Parcel Experience Manager High-Volume Shipping & Delivery

Stord is the Consumer Experience Company, accelerating brands through optimized parcel delivery and seamless onboarding for Stord Parcel. As Customer Experience Manager I - Parcel, you will be the primary liaison between high-volume parcel customers and internal teams, helping optimize US domestic shipping, diversify carriers, and improve last-mile performance. You will lead strategic reviews, audit invoices, and coordinate cross-functional feedback to influence the technology roadmap, ensuring