Fulfillment Compliance LeadJoin Millennium Print Group as a Fulfillment Compliance Lead! We're looking for an experienced Fulfillment Compliance Lead to support compliance, auditing, quality systems, and employee training initiatives within our Fulfillment organization. If you're passionate about process improvement, operational excellence, quality systems, and employee development, this is an excellent opportunity to grow your career with one of the world's leading trading card manufacturers.
Location:
Durham, NC Schedule: Full-Time | Onsite FLSA Status: Hourly Non-Exempt Pay & Benefits: Competitive Compensation + Comprehensive Benefits Package The Fulfillment Compliance Lead is responsible for supporting quality, compliance, auditing, and training activities across the Fulfillment organization. This role helps ensure operational processes meet company standards, customer requirements, and quality management system expectations while supporting employee training and continuous improvement initiatives. The ideal candidate is detail-oriented, organized, and experienced in compliance, quality systems, or operational support within a manufacturing, logistics, or fulfillment environment.
What You'll Do:
Conduct scheduled audits, assessments, and compliance reviews.
Support onboarding, training, mentoring, and development of fulfillment team members.
Review and maintain documentation, procedures, and training materials.
Monitor compliance with company policies, SOPs, and ISO requirements.
Assist with corrective and preventive action programs.
Help identify root causes and support implementation of corrective solutions.
Track, maintain, and distribute compliance-related documentation and records.
Analyze operational processes and recommend improvements.
Support management with reporting, recordkeeping, scheduling, and administrative activities.
Communicate quality and compliance information across departments.
Partner with leadership to promote operational excellence and process consistency.
Support safety, security, and quality initiatives throughout fulfillment operations.
What You'll Bring
Education & Experience:
High School Diploma or equivalent required.4+ years of manufacturing, fulfillment, logistics, compliance, quality, or related experience.
Prior Lead, Team Lead, or Compliance experience preferred.
Experience working in an ISO 9001 environment strongly preferred.
Experience conducting audits or supporting quality systems is a plus.
Skills & Abilities:
Strong communication, leadership, and organizational skills.
Experience with audits, compliance programs, and process documentation.
Strong attention to detail and problem-solving abilities.
Proficiency with Microsoft Office applications and business systems.
Ability to work independently and manage multiple priorities.
Strong interpersonal and customer service skills.
Ability to analyze data and identify improvement opportunities.
Commitment to quality, safety, and continuous improvement.
How You Will Be Successful:- Passion for CardsHelp ensure products and processes meet the highest standards before reaching customers.
- Dedicated to Quality and Safety
- Support a culture committed to Safety, Security, Quality, and compliance excellence.
Building Relationships: Partner effectively with employees, leadership, and cross-functional teams.
Integrity and Respect: Demonstrate professionalism, accountability, and attention to detail.
Challenging the Expected:
Drive improvements through auditing, compliance oversight, and continuous learning. Why Join MPG?Millennium Print Group, a subsidiary of The Pokmon Company International, is the largest trading card printer in the world. We combine innovation, operational excellence, and craftsmanship to create products enjoyed by millions of fans worldwide.
Benefits Include:- Competitive Compensation
- Medical, Dental, and Vision Coverage 401(k) with Company MatchPaid Time Off and Holidays
- Career Development Opportunities
- Employee Assistance Program
- Wellness Programs
Apply TodayJoin the team behind some of the world's most iconic trading card products and help ensure our fulfillment operations maintain the highest standards of quality, compliance, and customer satisfaction.
Apply today and be part of the magic behind the cards#MillAll (Use for high-priority external visibility if additional promotion is needed.)What to ExpectMPG offers a leading-edge compensation package which includes the following:
A highly competitive compensation "above the industry" commensurate with experience which includes an annual incentive bonus plan 100% Employer-paid medical, dental base plan, vision, life/AD&D, and short-term and long-term disability, while subsidizing premiums for medical, dental, and vision for employee dependents 401(k) Plan with up to a 6% (dollar for dollar) Employer match
Health Savings/Flexible Spending Account options
Paid time off, including 10 company-paid holidays, plus 1 floating holiday
Employee Assistance Program
Comprehensive relocation package available for qualified candidates
And, much more!
Millennium Print Group is an Equal Opportunity Employer
The duties and responsibilities described above are essential functions of the job. The following qualifications are representative of the knowledge, skills, and or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
