Counter Sales - HVACAthens, GA 30606
Overview:
Position Type Full Time Job Shift DayDescriptionThe HVAC Counter Sales position aims to boost sales and customer satisfaction by providing efficient and courteous assistance to returning customers, walk-ins, handling warehousing duties, and ensuring the acquisition of necessary products.
Job Duties:- Service customers at the counter by taking orders and entering them into the system accurately; give priority to regular accounts.
- Use electronic and published catalogs to provide product, pricing and availability information to customers.
- Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sales items as well as new products
- Handle customer complaints and returns, while showing a positive attitude
- Work with other departments to resolve customer service issues in a timely manner
- Pulling, filling, packing and setting up orders for delivery and pickup.
- Receive shipments, log into inventory, maintain inventory through audits.
- Report any quality or inventory discrepancy issues to the appropriate person.
- Communicate positively with supervisors, sales staff, fellow workers and customer to coordinate deliveries/ pick-up.
- Attend product knowledge meetings as required by management.
- Present a neat and professional image.
- Keep merchandising and counter areas clean and attractive
- Keep counter area inventory stocked; remove or add inventory items to stimulate impulse sales; remove discontinued items from the sales floor
- Assist in scheduled physical inventory counts
- Assist in keeping facility secure.
- Follow company policies and procedures.
Benefits:- Full health, dental, and vision insurance.401 kPaid Holidays
- Vacation PayEmployee Referral Program
- Company Discount
- Quarterly Incentive BonusPlus more...
Pay Rate: $16/hr (Based on experience)
