Patient Services Coordinator
pt solutionsSouth Milwaukee, WI
$18-24/hr
APPLYPatient Services Coordinator
pt solutionsSouth Milwaukee, WISenior L5
$18-24/hr
Offices of Physical, Occupational and Speech Therapists, and AudiologistsAll Other Outpatient Care CentersOffices of All Other Miscellaneous Health Practitioners
APPLY NOWJob TitleAt PT Solutions Physical Therapy, we're more than just a private practicewe're a clinician-founded, mission-driven community dedicated to expanding access to life-changing care. As a Patient Service Coordinator, you'll be the vital link between patients, providers, and insurersensuring every step of the care journey is seamless, efficient, and supportive.
In this role, you'll take ownership of key administrative and communication processes that keep our practice moving. From verifying insurance coverage and securing prior authorizations to coordinating physician referrals and optimizing schedules, you'll play a central part in helping patients access the care they needquickly and confidently.
At PT Solutions, we invest in our team with ongoing training, mentorship, and clear paths for advancement. If you're passionate about helping others and ready to grow in a supportive, forward-thinking organizationthis is your opportunity.
ResponsibilitiesYour Responsibilities as a Patient Service Coordinator
Reconcile patient payments and units billed while following HIPAA guidelines
Follow appropriate processes for Insurance Verification and/or benefits management
Obtain authorization and/or prior authorization
Over the counter collections and reconciliation of all charges weekly and monthly
Maintain relationships with patients, providers, clinicians, and internal operational departments
QualificationsQualifications
At minimum, a High School or GED diploma (Submission of diploma for the highest level of education obtained will be required).
1-2 years of customer service experience (experience with healthcare preferred).
Schedule
Full Time
Compensation
Pay Range:
$18-24/hr ( Any posted pay range considers multiple compensations factors including background, experience, and work location while also allowing for salary growth within the position )
What Else You Can Expect
In addition to medical, dental, vision, a 401K with match and other great benefits, you can also expect to receive:
Competitive compensation with ability to earn performance-based incentives
Professional development through strategic internal platforms
Opportunity for career progression with a nationwide physical therapy practice
Paid Time Off (PTO) and either Sick Leave or Extended Illness Bank (EIB) accrual (dependent on state laws)
Reimbursement for endurance race entry fees
Company OverviewA Top Workplace
At PT Solutions, we're more than colleagues; we're a tight-knit community united in our mission to expand access to quality care. Our commitment to you is evident in our industry-leading professional development opportunities. From ongoing evidence-based clinical education to dedicated mentorship opportunities and an APTA-accredited Orthopedic Residency Program, we propel our clinicians toward excellence in physical therapy, occupational therapy, speech-language pathology, and athletic training.
PT Solutions has been named a 2026 USA Today Top Workplace for the fifth consecutive year, based entirely on employee feedback. We've also earned five Culture Excellence Awards for Innovation, Professional Development, Work-Life Flexibility, Appreciation, and Purpose & Values. This recognition reflects a culture built around supporting our people. It's not just what we do, but how we make people feel. Through human connection, intentional care, and being all in for one another, we create experiences that make a difference. Because together, we do great better.
Let's go further together and transform care. Join the #PTSLife today! To see what #PTSLife is like, visit Instagram, Facebook, and LinkedIn.
We are an equal opportunity employer and welcome all qualified candidates to apply!
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Location
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Occupation
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Industry
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Posted
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