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Residential Security Concierge / Security Officer Night Shift Only
Location: Downtown San Jose, CA
Setting: Upscale Residential Apartment Community
We are seeking a professional, personable, and customer-service-oriented Security Officer for an upscale residential community in Downtown San Jose. This role combines a concierge-style approach with a strong security presence. The ideal candidate is friendly and approachable with residents and guests while remaining observant, professional, and prepared to respond to security concerns.
Key Responsibilities:
  • Greet residents, guests, and vendors in a friendly, professional manner
  • Provide a visible and reassuring security presence
  • Deliver concierge-level customer service while maintaining appropriate professional boundaries
  • Monitor property activity and identify suspicious or unusual behavior
  • Conduct routine security patrols
  • Assist with access control and visitor procedures
  • Respond to resident concerns, disturbances, alarms, and security incidents
  • De-escalate situations using calm, respectful communication
  • Enforce property rules professionally and consistently
  • Coordinate with property management, supervisors, and emergency services when needed
  • Complete clear and accurate activity and incident reports
  • Follow all site-specific post orders and procedures
What We're Looking For:
  • Friendly, polished, and professional demeanor
  • Strong customer-service and interpersonal skills
  • Excellent situational awareness and attention to detail
  • Calm and confident when handling difficult situations
  • Good judgment and problem-solving skills
  • Strong verbal and written communication
  • Dependable, punctual, and professional in appearance
  • Comfortable interacting regularly with residents and guests
Qualifications:
  • Valid California Guard Card
  • Previous security experience preferred
  • Hospitality, concierge, hotel, or upscale residential experience is a plus
  • Reliable transportation and consistent attendance
  • Ability to perform required patrols and security duties throughout the shift This is an excellent fit for someone who enjoys working with people and understands that great residential security means providing both exceptional service and a professional security presence.

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