Front Desk Concierge - Guest Experience at a Luxury Hotel

Battle House Hotel and Spa is seeking a Front Desk Clerk to ensure smooth guest arrivals and departures with high hospitality standards. The role includes verifying room blocks, pre-registration, and proper room assignments based on location, rate, and group status. You will handle guest concerns professionally, post charges accurately, and respond to inquiries about hotel services and local amenities while maintaining guest satisfaction and loyalty to the Marriott family property.