Mortgage Servicing Associate

Nextres, LLC is hiring a Servicing Associate. Primary responsibilities include, but are not limited to: Perform general servicing functions including collecting payments and pass on those payments to investors, tax authorities, and insurers, often through escrow accounts. Servicing a portfolio of commercial loan accounts Perform transaction reconciliation, research/investigation, and determining corrective actions Monitors various system generated reports and take appropriate action based on the information appearing and company procedures. Checks and dates incoming material, sorts, and files it according to the established filing system. Retrieves materials as requested, records where the material is, and follows up to insure it is replaced in the appropriate file. Verifies accuracy and consistency of specifications on title abstracts, insurance forms, and other required documents. Responsible for updating data fields in the servicing system for compliance and changes needed to all types of special loans. Performs research and makes accurate and timely system changes in response to requests from investors, customers, or employees from other departments. Work alongside the sub-servicer to make sure customers are receiving the best and most efficient experience. Ideal candidates will meet the following requirements: 2-4 years of experience in servicing commercial loan portfolios required Excellent organizational skills and attention to detail Excellent written and verbal communication skills Proficient in Microsoft Office Suite