Hotel Shuttle Driver and Bell Attendant
Pay: $15.50 per hour + tips
Job Type: Full-Time & Part-TimeJoin the Team at Hyatt Regency Milwaukee
At Hyatt Regency Milwaukee, our Bell Attendants are often the very first and last impression our guests have of the hotel. If you enjoy meeting people, staying active, and delivering exceptional hospitality, we'd love to have you on our team. This position combines Bell Attendant, Door Attendant, and occasional Shuttle Driver responsibilities, making every day different. You'll welcome guests, assist with luggage, provide local recommendations, and transport guests safely to nearby destinations while delivering the warm, personalized service Hyatt is known for.
What You'll Do:- Welcome guests with genuine hospitality and a positive attitude
- Assist guests with luggage upon arrival and departure
- Escort guests to their rooms and explain hotel amenities
- Safely operate the hotel shuttle for scheduled and on-demand transportation
- Help guests with directions, restaurant recommendations, and local attractions
- Load and unload guest luggage from the shuttle
- Maintain the cleanliness and appearance of the hotel shuttle
- Store and retrieve guest luggage using proper procedures
- Deliver guest requests, packages, flowers, and amenities to guest rooms
- Assist guests with room changes and special requests
- Maintain a clean, welcoming hotel entrance, lobby, and porte cochere
- Support the Front Office team by answering phones and assisting with guest needs
- Assist guests with accessibility needs and provide outstanding service to every guest
- Follow all hotel safety, service, and operational standards
- Perform other duties as assigned
What We're Looking For:- Friendly, outgoing personality with a passion for customer service
- Excellent communication and interpersonal skills
- Ability to work both independently and as part of a team
- Ability to remain professional in a fast-paced environment
- Strong knowledge of the Milwaukee area or willingness to learn
- Ability to lift, carry, and transport guest luggage throughout the shift
- Flexible schedule, including weekends and holidays
Qualifications:- High school diploma or equivalent preferred
- Previous hotel, hospitality, customer service, or transportation experience is a plus
- Valid driver's license required
- Acceptable motor vehicle driving record (MVR) required
- Minimum one year of driving experience preferred
- Ability to safely operate a passenger shuttle van
- Must be authorized to work in the United States
