Corporate Systems Quality Assurance ManagerPosition SummaryThe Corporate Systems Quality Assurance Manager is responsible for leading and supporting the development, implementation, and continuous improvement of company-wide quality management systems, quality assurance policies, compliance programs, and regulatory initiatives across manufacturing operations. This role provides leadership and oversight for customer quality requirements, auditing systems, inspection functions, supplier quality, corrective action programs, and overall quality system effectiveness.
Key Responsibilities:
Lead and support company-wide quality management system initiatives and continuous improvement effortsServe as management representative for quality systems and coordinate activities with registrars, governing bodies, customers, and regulatory agenciesDrive the use of core quality tools and structured problem-solving methodologies throughout the organizationDirect quality-related functions including inspection, regulatory compliance, supplier quality, auditing programs, customer contract compliance, and shop floor quality systemsEnsure compliance with customer requirements, internal quality policies, regulatory standards, and industry certificationsEstablish and oversee supplier quality programs, internal auditing systems, inspection procedures, and corrective action processesFacilitate and oversee internal audits related to ISO, AS, nuclear, and other high-specification quality systemsLead audit planning, auditor training, audit follow-up activities, and corrective action verification processesPartner cross-functionally with Production, Engineering, Sales, and Operations teams to ensure quality expectations are achievedDevelop, implement, and maintain quality metrics aligned with operational and customer performance objectivesLead root cause analysis, corrective actions, and structured problem-solving initiatives tied to quality and operational issuesSupport customer communication regarding specifications, process capabilities, audits, quality concerns, and compliance requirementsAssist in the development and communication of quality procedures, systems, technical standards, and training programsSupport second- and third-party audits and customer witness activitiesParticipate in Lean, 6S, TPM, and continuous improvement initiatives across manufacturing operationsSupport safety initiatives and maintain active involvement in company safety programsQualificationsBachelor's degree in Engineering, Metallurgy, or related technical discipline preferredMinimum of 7 years of quality assurance leadership experience within a manufacturing environmentCertified Quality Engineer (CQE) and/or Six Sigma Black Belt preferredLead Auditor experience within ISO, AS9100, nuclear, military, aerospace, or other highly regulated quality systems preferredStrong knowledge of quality systems, auditing, corrective actions, supplier quality, root cause analysis, FMEA, Control Plans, APQP, Lean methodologies, TPM, statistics, and GD&TExperience within metals manufacturing, forging, machining, aerospace, defense, nuclear, or highly regulated industrial environments strongly preferredStrong leadership, communication, training, and team development capabilitiesProficient with Microsoft Office and quality analytics/reporting tools such as MinitabAdditional InformationPosition supports office, laboratory, and manufacturing shop floor environmentsSome overnight travel may be requiredShift or plant location responsibilities may vary based on business needs
