Technical Service for North America CustomersSupport technical responses to customers (VOC and Claims) Support product quality certification (Documentation, sample testing, plant trials). Support new product demand development (Inquiry review, product promotion). Conduct steel market analysis and steel trend investigationRequirements· Bachelor's or Master's degree in Engineering (preferably in Metallurgy or Material Science). 1~3 years of experience in technical services or steel industry (preferred). Professional business etiquette and positive attitudeStrong communication skills and customer service orientedEngineering mindset and problem-solving skillsFluent in English and Korean with native-level English proficiencyProficient in MS Office applications. Ability to travel and a valid driver's licenseBenefitsComprehensive health insurance, 401K, PTO, paid holidays, sick days
