Who They AreWe are working with a leading manufacturing company seeking a Plant Manager/Service Center Manager to oversee operations at one of its North American service centers. This individual will be responsible for managing the entire process from order pursuit through execution and shipment while driving business growth, operational excellence, and strong customer relationships. The ideal candidate is an experienced manufacturing leader with a strong background in team development, process improvement, financial management, and customer engagement.
What You'll Do:- Provide strategic and tactical leadership for the Service Center to achieve business goals and operational targets
- Oversee all aspects of the order process, from customer pursuit through execution and shipment
- Establish a clear vision and direction while aligning the Service Center with broader company objectives
- Lead the front-end organization using strong project management skills and customer-focused strategies
- Identify market opportunities and develop strategies to drive business growth beyond market expectations
- Develop and execute manufacturing operating plans that promote efficiency and operational excellence
- Implement and maintain environmental, health, and safety standards in accordance with company policies
- Develop quality strategies that improve process stability, standardization, and quality assurance
- Manage budgets, financial performance, inventory, and cost-control initiatives
- Build and maintain strong relationships with customers, suppliers, and subcontractors in the building and construction market
- Lead employee engagement, coaching, and professional development initiatives
- Establish succession plans and develop future leaders within the organization
- Collaborate with other Service Centers to share best practices and support company-wide priorities
- Travel by car and air up to 15% of the time, depending on business needs
What You'll Need:- Bachelor's degree from an accredited institution
- Minimum of 5 years of manufacturing or relevant supervisory experience
- Strong understanding of finance and accounting, including budgets and income statements
- Experience with cost control, cost savings, inventory management, and financial performance
- Knowledge of lean manufacturing principles and process improvement methodologies
- Background in manufacturing methods, operational procedures, and production processes
- Strong leadership skills with the ability to coach, motivate, and inspire employees
- Excellent analytical, written, verbal, and interpersonal communication skills
- Strong organizational skills, attention to detail, and the ability to meet deadlines
- Commercial awareness and the ability to identify opportunities for business growth
- Proficiency in Microsoft Excel, Outlook, and PowerPoint; experience with JD Edwards is beneficial
- Experience working with subcontractors in the building and construction market
- Ability to develop effective customer and supplier partnerships
