Mobile Food Pantry Driver - Class A

Mobile Food Pantry Driver The Mobile Food Pantry Driver will support the mission of Feeding Southwest Virginia by executing the Mobile Food Pantry program and operating and maintaining the Mobile Food Pantry (MFP) truck and equipment. In addition, the MFP Driver will interactively and positively support the Mobile Market Place (MM P) initiative in terms of site sharing, client service, coordinated event start and finish timing, volunteer sharing, physical positioning and any other activities to ensure the on-going success of both the MFP and MM P programs developed by Feeding Southwest. Work in concert with the Programs Team to ensure a variety of food resources are available in communities served through MFP distribution sights targeting remote access areas of FSWVA's serve area. Work and support the Operations Team to ensure a service oriented and flexible team dynamic and warehouse operations. Position Essential Functions And Responsibilities: To be successful in this role, an individual must be able to perform in a satisfactory manner the functions or responsibilities listed below. Position Responsibility (Expected Work) As the Mobile Food Pantry (MFP) driver, he/she will demonstrate a professional demeanor in interactions with all Feeding Southwest Virginia staff, agencies, program representatives and government officials providing direct support as needed therein ensuring a compliant safe facility and environment. Keep informed and consistently practice the policies and procedures of Feeding Southwest Virginia, Feeding America national office, USDA, FDA and government regulations pertaining to food handling, storage, sanitation and disposal. Ensure that maintenance of the warehouse, equipment, grounds, vehicles, sanitation, pest control, fire prevention and safety procedures are followed. Particular attention should be given to volunteers and staff safety when working in the proximity of FSWVA's commercial vehicles. Possess knowledge and support of Feeding Southwest Virginia and all programs. Complete ServSafe training within first six months of employment and keep current. Complete forklift certification per Federal and State Regulations. The Mobile Food Pantry Driver reports directly to the Chief Strategy Officer and indirectly to the Operations Director and is responsible in supporting the Programs Department. Maintain CDL "A" License per guidelines under FMCSA/USDOT and a safe driving record. Develop and maintain partnerships with MFP, MM P and on-site coordinators and partner agencies working with the MFP program. Ensure food distribution program compliance with Feeding Southwest Virginia and governmental guidelines and regulations during MFP distribution activities. Ensure that the MFP truck, trailer and equipment are properly maintained, cleaned and are fully serviceable for distributions. Responsible for working with Abingdon Operations personnel to plan, pull and load food to be distributed during the month to each MFP distribution site. Ensure records are maintained during distributions in regard to food distributed, food transferred to partner agencies, client data and other required data. Responsible for the effective execution of the MFP distributions. Has the authority to shut the sight down due to unruly activity after consultation with any MM P on-site staff. Has the final word on process changes and questions during an MFP distribution. Partner with the MFP Coordinator in: Identifying and preparing new MFP distribution sites and times. Identifying and implementing process improvements. Be a team member of the Abingdon Operations team and support facility needs as time permits. Support Feeding Southwest Virginia special events, training, education, and capacity building activity as assigned. Maintains and follows effective processes for office communications and administrative procedures. Maintain program files to ensure compliance with Feeding America and governmental regulations. Accurate mileage logs are completed and kept. Ensure that the information on MFP inventory reports is complete and accurate. Maintain proper vehicle inspections and documentation. Deal effectively with a variety of personalities and situations requiring tact, judgment and resolution. Handle site distribution complaints, suggestions and requests. Develop strong customer service skills in effectively dealing with the public. Develop communication skills with co-workers to understand and articulate the need for support. Assist in updating departmental SOP's. In working as a contact for the organization, demonstrates a professional demeanor in all interactions with Feeding Southwest staff, member partners, visitors, volunteers, donors and the general public. Visitors / clients should be handled professionally and promptly. Deal effectively with a variety of personalities and situations requiring tact, judgment and resolution. Other functions: Promote a cooperative spirit within the organization and among internal and external participants. Perform other duties as assigned by the Chief Strategy Officer, Operations Director, Chief Operating Officer, and the President and CEO. Interface: Responsible in maintaining positive relationships MFP site coordinators, volunteers and MFP Feeding Southwest Virginia Coordinator. General Public. Other departments and staff within Feeding Southwest Virginia. Community Service Workers. Minimum Skills And Qualifications Required To Capably Perform In The Position Training, Education And Experience: Education: High School Graduate or equivalent.