Providing engagement and support for callers, the part-time New Jersey Peer Support Specialist will assess service needs and offer peer support and referrals while ensuring a customer-friendly experience, with the potential for remote work.
Key responsibilities:
Interact with clients in a therapeutic manner to provide support and assessment
Manage and respond to service requests via phone, chat, or text in accordance with prescribed procedures
Document client interactions and ensure effective communication with outside agencies and professionals
Required qualifications:
High School diploma or equivalent
Four years of full-time experience in the mental health care field
Self-identified current or former user of mental health or co-occurring services with at least one year of experience supporting others
Knowledge of psychosocial rehabilitation and the recovery model
Ability to work evenings, weekends, and holidays as needed