Banquet LeadRiver Oaks Golf Course and Event Center is currently looking for a courteous, customer service driven and energetic Banquet Lead to join our hospitality team. We are 100% focused on the guest experience and this position manages all banquet staff and activities to ensure the group using our Event Center is completely satisfied with all aspects of their event. Banquet Leads are the front of the house for our events and are in charge of the floor staff, a liaison to the cooking staff, and serving guests in a friendly and speedy manner. In addition to their hourly rate, employees will also be eligible for tips.
Essential Job Functions:- Supervise and coordinate daily operation of meeting/banquet service
- Supervise and coordinate staff during event
- Ensure that set-up and services meet customer specifications
- Greet guests upon arrival
- Provide quick service for last minute changes
- Deal with customer requests and complaints
- Cleaning and coordinating of general housekeeping of the building before, during, and after events
Minimum Requirements:- Flexible schedule and must be available to work nights, weekends, and some holidays
- Must be able to serve intoxicating liquor
- Experience in food and beverage service
- Knowledge of laws concerning the service and use of intoxicating liquor
- Knowledge, Skills, and Abilities
- Professional and positive attitude
- Customer service driven
- Effective communication skills
- Leadership skills and team work oriented
- Strong organizational, decision making, and problem solving skills
- Must be able to stand and walk for long periods of time
- Must be able to lift and carry items such as full food trays and serving equipment
