Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you. The UKG National Trust Bank (UKG NTB) Chief Payment Officer (CPO) is a senior executive responsible for leading money movement payments demonstrating operational excellence, delivering strategic, scalable technology driven product vision towards transformation, and executing customer-centric focus with cross-collaboration across the organization. This leadership role possesses experience ensuring regulatory compliance with the UKG NTB fiduciary powers OCC charter, delivering money movement strategy, platform system experience to enhance money movement operations for UKG U.S. Pro and Ready platforms and automation (API, AI & Cloud) payment rail technology integration. This role will bring technological vision, product development and excellence, ensuring accurate and secure execution of all money movement activities, including payroll processing, taxes, collections and reconciliation. The CPO, as a member of the UKG NTB leadership team, plays a key role in developing and implementing strategies to optimize payment flows, mitigate operational risks, and manage relationships with our internal stakeholders. The CPO develops and leads an operations team with daily vision and through a technology lens of current regulatory and risk management processes, future products and systems that automate internal controls, increase efficiency, security, and align with the overall business objective of supporting UKG Pro and Ready today and into the future.
Key Responsibilities
Leading and Managing Money Movement Operations:
Lead the money movement team responsible for U.S. Pro and Ready platforms. The payment operations, tax, collections and reconciliations move approximately $350 billion annually. Manage a remote team, providing hands-on support to processes and products to be compliant with OCC bank and fiduciary powers. Member of UKG NTB Management TeamJoin the management team working collaboratively to define, develop and achieve strategic money movement goals. As a member of the management committees, provide expertise in payment operations, strategic vision, technological product solutions, intercompany relationships and systems knowledge. As the leader of money movement operations, manage the flow of funds, ensure compliance with OCC requirements and continually enhance systems and controls.
Risk Management:
Ensure compliance with OCC regulations and mitigate operational risks related to payment processing. Relevant compliance experience to contribute to TPRM, compliance risk management, AML, product development and change management.
Enhance Payment Solutions:
Bring 15+ years of demonstrated experience in money movement operations, systems, architecture and technology transformations. Collaborate with NTB management, and UKG to identify enhanced payment capabilities and support integration into the company's systems. Drive the implementation of solutions to optimize payment flows, enhance compliance, reduce costs, and improve efficiency. Demonstrated ability to leverage AI, data analytics and reporting to monitor performance, identify areas for improvement, and inform strategic decisions. Provide leadership to develop and implement integrated payment solutions driving regulatory compliance, efficiency and scalability to align with UKG growth.
Team Leadership:
Provide guidance and mentorship to the money movement team, fostering a high-performance regulated culture. Lead, mentor, and enable team to scale. Build succession bench strength and elevate skills of the team to leverage technology for heightened compliance and risk management.
Skills and Experience:
15+ years in Saas-based companies encompassing money movement, product, systems integration, compliance and strategic leadership. Money Movement Expertise ensuring integrity and security for the money flows in the UKG NTB end-to-end payment operations ecosystems. Regulatory Experience in Fintech, Financial Services or public company: Experience in a fast-paced, regulated environment with accountability for outcomes. Experience with relevant payment and compliance regulations (e.g., Nacha, OFAC, FinCEN).Experienced Product Strategic Leader: Demonstrated vision to lead product development utilizing analytical, strategic and future vision to identify technology solutions and implementation to advance automation for enhanced controls, efficiencies and governance. Leadership and Management Skills: Experience as a senior leader. Working transparently with alignment and communication supporting the management team. Proven ability to lead and mentor payment teams, manage relationships, and drive results. Analytical and Problem-Solving Skills: The ability to analyze data, present executive reports for the UKG NTB management and directors. Proactively identify issues and recommend effective solutions. Communication and Collaboration Skills: The ability to communicate effectively with various stakeholders and collaborate across teams in a large organization. Experience setting and meeting project management timeframes for product and internal controls. SaaS HR Money Movement Experience: Fifteen plus years in progressive senior leadership positions including: Leadership of Money Movement Operations & Transformation Product Development, Management and Strategy Technology Leadership: Compliance and Risk Management driven AI, API, Cloud and Systems Project Leadership Integrating Product and System Solutions Team Development Regulatory and Compliance AccountabilityUKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com. Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights posterUKG participates in E-Verify. View the E-Verify posters here. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.The pay range for this position is $190k to $250k, however, base pay offered may vary depending on skills, experience, job-related knowledge and location.
Job ID: CHIEF020162Employment Type: Regular
Work Style: remote
Location: Lowell, MA, United States, United States
Travel: Role: Chief Payment Officer - National Trust Bank
Department: Accounting/Finance
