Remote Patient Experience Navigator

Sunrise Group, a leader in sleep health, seeks a Patient Experience Coordinator for Dreem Health to guide patients through their sleep care journey. You'll handle non-clinical inquiries, coordinate with Care Coordination and Billing, and ensure a seamless patient experience across channels. This is a remote, full-time role reporting to the Customer Success Manager, requiring strong communication, empathy, and the ability to collaborate across teams in a fast-paced environment.