Collections Representative
robert halfMcLean, VA
Collections Representative
robert halfMcLean, VASenior L5
Bill and Account CollectorsBilling and Posting ClerksTax Examiners and Collectors, and Revenue Agents
Collection AgenciesTelemarketing Bureaus and Other Contact CentersOther Activities Related to Credit Intermediation
APPLY NOW (opens in a new tab)Overview:
In this role you will manage outstanding accounts and drive timely payment resolution. You will engage with customers, review aging and billing details, and address discrepancies while maintaining precise records. You'll support cross-functional collaboration with billing, customer service, and accounting to improve collections performance. Your work helps ensure cash flow and accurate accounts receivable reporting. This position offers a hands-on opportunity to impact collection outcomes in a professional, service-oriented environment.
Responsibilities:
- Contact customers regarding past-due balances via phone, email, and written correspondence
- Review aging reports and prioritize collection efforts
- Investigate and resolve billing discrepancies and payment issues
- Negotiate payment arrangements within company guidelines
- Maintain accurate documentation of collection activity and communications
- Collaborate with internal teams including billing, customer service, and accounting
- Monitor accounts for delinquency trends and escalate issues as needed
- Support month-end reporting and accounts receivable reconciliation
- Key requirementsprofessional customer servicestrong communicationproblem-solvingteam collaboration
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Level
Senior L5
Location
McLean, VA
Occupation
Bill and Account Collectors
Industry
Collection Agencies
Posted
2 days ago