Moody's in New York seeks an Assc Dir-Client Service Mgr to lead client service operations, drive service levels, and manage staffing and performance in a fast-paced, global environment. You will partner with product and technical teams to deliver exceptional client outcomes and elevate service standards. You will act as a senior escalation point, coach the team, and implement data-driven improvements to enhance customer experience and delivery metrics across diverse client portfolios.

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Level

Manager L7

Location

New York, NY

Occupation

First-Line Supervisors of Office and Administrative Support Workers

Industry

Temporary Help Services

Posted

2 days ago

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