Site Reliability Engineer

Key Responsibilities: Design, implement, and maintain Dynatrace monitoring solutions across cloud and on-premises environments. Configure Dynatrace OneAgent, ActiveGate, Synthetic Monitoring, Real User Monitoring (RUM), and Service Flow analysis. Develop dashboards, management zones, alerting profiles, anomaly detection rules, and custom metrics. Create and optimize Dynatrace DQL (Dynatrace Query Language) queries for monitoring and reporting. Configure Davis AI for root cause analysis and intelligent alerting. Integrate Dynatrace with ServiceNow, Jira, Teams, Slack, and other ITSM tools.

Reliability Engineering: Define and measure SLIs, SLOs, and SLAs for critical services. Reduce toil through automation and self-healing mechanisms. Conduct reliability assessments and capacity planning. Perform post-incident reviews and drive continuous improvement initiatives. Develop runbooks and operational procedures.

Incident & Problem Management: Coordinate and support major incident. Analyze production incidents using distributed tracing and observability data. Drive root cause analysis (RCA) and preventive actions. Monitor system health and take proactive measures to prevent outages.

Cloud & Infrastructure Operations: Monitor AWS, Azure environments using Dynatrace. Manage Linux and Windows server monitoring. Optimize infrastructure performance, availability, and cost.

Automation: Exposure on Automate monitoring deployments using Ansible, or CI/CD pipelines. Collaborate with development teams to implement observability in applications. Develop scripts using Python, PowerShell, or Bash for operational automation.

Required Skills: DynatraceDynatrace Managed or SaaS administration. OneAgent and ActiveGate deployment. DQL (Dynatrace Query Language).Metrics, Logs, Traces, Grail, and Davis AI.Dashboarding and alerting configuration. API integrations and automation. Cloud PlatformAWS, Azure Cloud Platform.

Preferred Qualifications: Dynatrace Associate/Professional Certification. Experience supporting enterprise-scale production environments. Knowledge of ITIL processes and ServiceNow.

Key Performance Indicators (KPIs): Service Availability > 99.9%MTTR (Mean Time to Resolution) reduction. Alert noise reduction through intelligent monitoring. Improved application performance and customer experience. Increased automation coverage and operational efficiency.

About the company: Avance Consulting is a global leader in innovative talent solutions for diverse industries. Since 2007, we have been serving nearly a third of Fortune 500 companies and most of the top 100 technology companies worldwide. Our team of 700+ experts offers Engineering Services, Information Technology, Digital and Executive Search solutions from our offices in North America, UK, Europe and APAC.We understand the local markets and cultures and tailor our services to meet the needs of our clients. Our clients value our flexibility and agility, which enable us to deliver high-quality results at any scale across the globe. This allows us to work with numerous industries at varying scale across the globe while ensuring the excellent service standard that our clients have come to expect. At Avance you can learn new skills and technologies, have more advancement opportunities and career growth, being a part of our productive atmosphere, and a positive reinforcement culture.