Supporting U-Haul's TruckShare 24/7 program, the part-time Arizona Licensed Verification Agent will manage inbound and outbound calls, review customer information and verification documents, and assist with online verification tools while working remotely in a fast-paced environment.
Key responsibilities: Review customer information and verification documents to approve rentals Handle inbound and outbound customer calls, providing assistance through various communication channels Document customer interactions and verification outcomes while meeting quality and productivity standardsRequired qualifications 1+ year of customer service experience, preferably in a high-volume phone environment Comfortable navigating multiple systems simultaneously Reliable attendance and punctuality Strong attention to detail and decision-making abilities Ability to manage stress and adapt to a fast-paced work environment

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Level

Junior L3

Location

New York, NY

Occupation

Customer Service Representatives

Industry

Truck, Utility Trailer, and RV (Recreational Vehicle) Rental and Leasing

Posted

yesterday

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