EPS Account Representative The EPS Account Representative is responsible for collections and follow-up with Employers to obtain prompt/accurate payment on accounts. The EPS Account Representative will assist and manage all aspects of employer account receivable functions of the organization including billing, collections, follow-up, payment posting, and credit balance resolution.
Duties and Responsibilities:
Preparation, submission and management of invoices to all Employer contacts. Maintain knowledge of current billing requirements for all employer accounts. Track and monitor financial activities of all Employer accounts. Resolve billing issues of outstanding claims providing information needed such as medical records or results and maintain current aging of accounts receivables. Responsible for maintaining workload balance, ensuring maximum efficiency, eliminating rework, and reducing cost. Review and respond timely to requests, including emails, telephone calls, issues, account research and resolution as needed by coworkers, management and Employers. Participate in meetings, conference calls and training sessions, including Management Meetings, Team Meetings, as well as any meetings while working telecommute during assigned daily work schedule. May receive incoming telephone calls and resolve issues communicated. Assists in reviewing and balancing transaction reports for administration. Performs various duties as needed in order to successfully fulfill the function of the position. Ability to interpret and apply policies and procedures. Other duties as assigned. This is a safety sensitive position.
Qualifications
Education:
High School diploma and/or equivalent combination of education and experience Experience : 12 months experience in Medical field or equivalent Skills : Ability to use 10key by touch o Able to type 45 wpm Basic Microsoft Excel and Word knowledge, Medical billing knowledge o Analytical skills Organizational skills
Working Conditions:
Subject to varying and unpredictable situations and interruptions. Occasionally subjected to irregular hours. Occasional pressure is due to a fast-paced environment. Position may require lifting, carrying or pushing equipment or patients.
Physical Requirements:
Must be able to see with corrective eye wear Must be able to hear clearly with assistance May be exposed to infectious and contagious diseases. May be in contact with patients under a wide variety of circumstances. Able to handle emergency or crisis situations. May be occasionally subject to irregular hours. May be required to wear protective equipment as necessary.
