Lead Restoration Technician - High Growth Potential

Company Overview: At Voda, we specialize in a wide range of services to keep your home or business clean, fresh, and free from damage. Whether you need carpet and floor cleaning, upholstery cleaning, tile and grout cleaning, water or storm damage restoration, mold mitigation, or odor removal, we have the expertise and advanced techniques to deliver exceptional results. The Restoration Industry is a fast-paced, 24/7 industry. * Prepardness and quick response are essential to success! Lead Mitigation Technician Job Summary At Voda Cleaning & Restoration of West Boston, we are seeking a talented, detail-oriented Lead Mitigation Technician. This position is for an experienced Mitigation Technician looking to advance in his or her career. The ideal candidate would have obtained IICRC certifications and have a proven track record of industry success. The Lead Mitigation Technician is a critical position to ensure that Company processes and procedures are followed, and ensuring that customer satisfaction is exceeded. Being a team player and having high integrity are key attributes to this position. Lead Mitigation Technician Responsibilities Responding immediately to scheduled and emergency service restoration projects. Participation in on call schedule. Obtaining all necessary documents; ie. Work Authorization and Completion Form Documenting every loss with detailed, pertinent photos. Documenting detailed job notes each time a job site is visited. Moisture mapping & sketching mitigation jobs. Track equipment used on company jobs. Recording and documenting moisture points, temperature and relative humidity. Perform demolition as scoped, following proper containment, dust control, and safe debris removal practices. Assist with floor cleans as needed to support schedules and customer needs (e.g., carpet, tile/grout, and upholstery). Keep Work Van clean, organized, and stocked. Dawn and Doff PPE & clean and reorganize equipment and tools after each job. Maintain effective communication with customers and managers. Perform property inspections and complete reports. Maintain project files. Attend and assist in conducting company meetings. Perform minor repairs on company equipment and vehicles. Lead Mitigation Technician Qualifications Positive, “can-do” attitude and a strong desire to contribute to—and grow within—a great team culture.

Education and Experience: High school diploma (or GED) plus (1) to (5) years of experience at a restoration company. Practice continued growth of knowledge in the restoration industry. Proficient technical skills, experience, and certification in the areas of services the Company provides. Willingness to learn the Voda way of Restoration, new programs, and documentation software. Effective in receiving feedback and input from customers and employees, probing for additional information or unspoken issues, and providing timely responses. Able to pass Background Check, Motor Vehicle Record Check and Drug Test.