Health Services, Clinical Quality and Training Internship Intern
Department: Internships
Pay Grade:
1
Why choose an internship with Wellmark? We strive to offer meaningful work that assists in your professional development and provides value to the team. You will gain valuable experience within the health insurance industry and put the skills and knowledge you’ve acquired in school to practice this summer during our 2027 Summer Internship Program. You will have the opportunity to learn from subject matter experts and leaders within the industry, network with fellow internship program participants and gain practical, hands-on work experience.
If you’re eager to learn, collaborate with others, demonstrate your potential, develop customer-focused solutions and grow into an exciting career, we hope you’ll consider an internship with us!
What’sHealthServicesClinicalQualityandTrainingat Wellmark?
Health Services Clinical Qualityand Training develops andmaintainstraining programs, clinical resources, and quality standards that support Health Services teams. The team drives continuous improvement, knowledge management, process standardization, and employee learning to help ensure consistent, high-quality service and operational excellence.
What projects might I support? Examplesof work you maysupportduring your internshipinclude:
Collaboratewith leaders and teams on small-scale deliverables, build professionalrelationships, and gainexposure to cross-divisionalwork across Wellmark
Inventory and categorize Health Services Clinical Quality and Training resources
Evaluate current SharePoint navigation and document organization
Identifyopportunities to improve content discoverability through metadata, tagging, and standardized document structures
Explore and document practical Copilot use cases for finding, summarizing, and navigating resources
Develop quick-reference guides and recommendations to support employee adoption
Deliver a final set of recommendations and a sustainable framework for ongoing content governance
Ready to bring your strengths to Wellmark? Here’swhat’snext! Review the qualifications below.
This internship will start in May of 2027, working a hybrid schedule from our headquarters in Des Moines.
Currentjunioror seniorpursuing Communications, English, business administration, public health, healthcare management, or relatedbusiness program
Excellent verbal and written communication skills to effectively work with the business areas
Experiencedeveloping andmodifyingcommunicationstechnical and non-technical audiences
Ability to work independently and collaboratively in a fast-paced and dynamic environment
Excellent research skills, ability to manage multipleprojectsand prioritize tasks effectively
Effective organizational skills withdemonstratedability to manage multiple projects that meet timelines andobjectives
Demonstrated experience collaborating with others to createnew ideasand improve current processes
A self-starter who can work well independently or as a member of a cross-functional team
Preferred Qualifications:
Previous internship or office experience
Previousexperience or interest inhealthinsurance
Practical experience using AI tools
All your information will be kept confidential according to EEO guidelines.
An Equal Opportunity Employer
The policy of Wellmark Blue Cross Blue Shield is to recruit, hire, train and promote individuals in all job classifications without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law.
Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact us at [emailprotected]
At this time, Wellmark is not considering applicants for this position that require any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please refer to the following resources: Nonimmigrant Workers and Green Card for Employment-Based Immigrants
Wellmark supports and expects the responsible use of AI for our workforce! We welcome the responsible use of these tools by job seekers as well and are interested in learning from you; you will have an opportunity in the application process to share which tools you used and how you applied them.
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