Crave Retail, Inc. is seeking a hands-on Customer Success leader who will own outcomes from signed agreement through adoption, renewal, and expansion across a portfolio of retailers.
This is a player-coach role based remotely or in Austin, TX, reporting to the CEO, responsible for leading Implementation, Customer Support, and Customer Success to deliver measurable business value in-store and in the field. You will train field teams, build scalable playbooks, and partner with Sales, Product, and