We are currently seeking a full-time Bouldering Instructor to provide services and support to an outside rock wall at a fun corporate company's global headquarters located in Menlo Park, CA.
Responsibilities:
Educate members on the proper use of climbing equipment, safety procedures, and facility features.
Lead or assist with instructional climbing programs, including foundational skills courses and specialty classes.
Continuously monitor participants, climbing activities, and facility areas to ensure compliance with safety standards and best practices.
Address member and guest questions, concerns, feedback, and complaints promptly, professionally, and consistently.
Maintain the cleanliness, organization, and overall presentation of the climbing wall and surrounding areas.
Collaborate with team members and provide operational support across the broader fitness center as needed.
Contribute to a positive member experience by promoting safety, customer service, and a strong climbing community culture.
Foster a welcoming, engaging, and safety-focused environment where climbers of all skill levels can learn, progress, and connect with the community.
Requirements:
Minimum of 6 months of experience in a climbing-related role, or at least 2 years of experience working in an indoor climbing facility and/or as an outdoor climbing guide.
Minimum of 6 months of route-setting experience. Demonstrated climbing instruction experience.
Must have current CPR/AED and First Aid certification.
Proficient in teaching belay, lead climbing and technical movement classes
Experience setting and forerunning V4/5.10
Ability to multi-task, and execute time management and problem-solving skills.
Must be knowledgeable about the industry with the customer skills to network, engage, and interact with all clients, guests, and participants.
Competent with Microsoft Suite (Word, Excel, Power Point, Outlook).
Preferred: A current nationally recognized Rock Climbing Certification such as PCIA or AMGA
About Us:
Plus One, part of the Optum Workplace Well-being portfolio of services, provides fitness and well-being services to clients across a broad range of industries, driving employee engagement in health and wellness programs. Our services include fitness, nutrition, ergonomics, wellness coaching and health promotion. Our team members believe that the most effective way to help people adopt a healthier lifestyle is through personal connections infused with hospitality, empathy and a lot of fun.
Perks of working at Plus One, an Optum company
Health and financial
Medical plan choices with Health Reimbursement Account (HRA) and Health Savings Account (HSA) options
Dental and Vision coverage plans
401(k) Retirement & Savings Plan
Life Insurance (team member, spouse and dependents)
Short and Long Term Disability Plans
Accident & Critical Illness Insurance
Transportation and Parking Plans
Paid parental leave
Well-being
Paid time off
Wellness rewards program
Free memberships to various fitness facilities and wellness subscriptions
24/7 health and wellness support through the Employee Assistance program
Entertainment and consumer discounts
Dedication to ensuring a cohesive and inclusive culture led by an internal diversity, equity and inclusion council
Growth and development
Free professional development courses through internal learning management systems
Discounted certifications through industry leading agencies
Free CPR/AED certifications
Free continuing education courses and creditsEmployee Referral Reward program
Please note, some of the benefits listed above are only available to team members who work full time hours.
Equal opportunity statement
Plus One, an Optum company, is committed to a policy of non-discrimination and equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability or protected veteran status, or any other characteristic protected by law.
Plus One is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Pay is based on several factors including, but not limited to, local labor markets, education, work experience, certifications, geographic differentials, and other business and organizational needs. In addition to the hourly rate, Plus One offers a comprehensive benefits package (all benefits are subject to eligibility requirements), which includes health insurance, life and disability benefits, 401(k) plan, and paid time off. The hourly rate for this position ranges from $17.55 to $25. Plus One, an Optum Company, adheres to all federal, state, and local minimum wage laws as applicable.
