Remote AI-Driven Customer Success Lead for Adoption & ROI
relativityNew York, NY
Remote AI-Driven Customer Success Lead for Adoption & ROI
relativityNew York, NYMid L4
Sales ManagersSales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelComputer and Information Systems Managers
APPLY NOW (opens in a new tab)Relativity is seeking a Customer Success Manager to own outcomes for RelativityOne subscriptions. You will drive adoption, craft ROI narratives, and partner with Sales and Adoption Services to deliver targeted engagements that translate data into strategic action. You will monitor health, surface risks, and maintain Gainsight hygiene while using AI tools to draft communications and scale outreach. The role emphasizes measurable value and renewal-driven success.
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Level
Mid L4
Location
New York, NY
Occupation
Sales Managers
Industry
Software Publishers
Posted
yesterday