Account Manager Corporate Business Development

Location: Detroit, MICleveland-Cliffs Tooling and Stamping has an immediate opportunity for a Account Manager Corporate Business Development in our Novi Michigan Office. The Account Manager Corporate Business Development will act as a point of contact for their clients. They will build long-lasting, mutually beneficial relationships with their contacts, always striving to find the products which best fit the individual needs of the client and the customer. They also aid internal departments by collecting information, such as sales leads or testimonials, assisting in the processing and analysis of client data and complaints, and identifying industry and customer trends. The Program Manager Corporate Business Development is responsible for the identification and development of new strategic customers that align with Cleveland Cliffs core values. To succeed in this position, Account managers should have exceptional communication, computer, and problem-solving skills. An Account Manager should be resourceful, analytical, adaptable, and organized with the ability to build rapport with clients. The ideal candidate will have prior experience, be self-motivated and thrive in a fast-paced work environment. We offer an excellent compensation and benefits package and career advancement opportunities. Summary of Responsibilities: Identifying and developing new key customers as well as developing opportunities with select current customer base. Target immediate takeover opportunities to backfill existing Hot and Cold stamp open capacity. Develop key opportunities in support of CCTS business plan Communicating with clients to understand their needs and explain CCTS product value. Building and maintaining relationships with clients based on trust and respect. Collaborating with internal departments to facilitate client need fulfillment. Keeping accurate records pertaining to opportunities and account notes. Maintaining updated knowledge of company products and services. Resolving complaints and preventing additional issues by improving processes while maintaining customer relationships. Identifying industry trends and opportunities that provide growth for CCTS.Acting as a client advocate with a focus on improving the buyer experience.

Job Area: Tooling & Stamping