Operations Specialist

Summary: Responsible for managing the RB(Refurbish) business account, data analysis, and reporting within our client's Mobile Production Center. This role will be assigned mainly to work on carrier(s) account and will interact with internal/external customers related to the account. This role is responsible for reviewing KPI, forecast, as well as running daily account operations by reviewing data and creating reports.

Responsibilities: Ensures to track & meet the KPI, including forecast, return volume, andproduction progress, to update the database and report KPI to management. Ensures that returned products are repaired and refurbished in accordance with production volume and carrier(s) demand. Ensures availability of required materials, products, parts, and supplies to achieve daily production objectives. Identifies opportunities for cost reduction and efficiency through improvement of existing business or development of new business. Review receiving and validate receiving rejects to share guidance on inventory movement. Operate systematic inventory checks to ensure all physical inventories are aligned with systematic data. Follow up on daily account operation duties and issues to smoothly run the operation.

Requirements: Bachelor's Degree with 3+ years of directly related experience required. Prior operational experience in technology sales, business development, and/or OEM and Carrier sales preferred.2-3 years of work experience related to business analyst/account management/project management area. Advanced experience using MS Office, including Excel, Word, and PowerPoint. (Especially Excel skills for data analysis and reporting).Strong analytical and problem-solving skills. Able to analyze data and present reports. Excellent communication skills. This role requires being onsite in the Coppell, TX office Monday through Friday. Preferred

Skills: The ability to develop and maintain excellent working relationships with multiple levels within the company and external customer(s).Ability to gather and analyze data from multiple sources, prepare spreadsheets, charts, graphs, and tables of information, and to plan and prioritize multiple work assignments. The ability to read, write, provide critical technical review, and prepare reports, technical manuals, test procedures, and technical product information. Demonstrated English language competency in both oral and written communication modes for both internal and external communications. Demonstrated ability to solve problems involving highly diverse conditions requiring creativity to search for solutions among learned things. Job duties require analysis and judgment of functional practices and daily experiences to determine appropriate courses of action. Staffmark talent working with this client receives competitive compensation and a great benefits package!

Employee Benefits Include: Medical DentalVision 401kPaid Time Off + More! Click "Apply Now" to get started!