Production Supervisor Overview / Summary The Production Supervisor will manage small work teams in a fast-paced, high-volume, unionized manufacturing environment. This role is responsible for team safety, team building, training and manpower allocation, continuous improvement, product quality, throughput and cost targets, and team morale.
Key Responsibilities:
Ensure production plans are met by analyzing issues, implementing continuous improvement activities, and sustaining solutions within the assigned production area. Own safety, quality, and throughput objectives for the assigned production area. Ensure a safe workplace and lead teams in improving safety while enforcing required safety tools and procedures. Analyze production losses and use manufacturing systems and methodologies to improve performance. Understand manufacturing process flow, bottlenecks, alarms, fault conditions, and escalation procedures to minimize downtime and maintain production targets. Analyze quality KPIs, prioritize quality issues, and provide appropriate guidance to Team Leaders. Ensure appropriate allocation of employees on the production line, manage absenteeism, and train and build effective teams. Mobilize support groups and resources to assist with problem-solving activities. Apply mechanical aptitude and knowledge of manufacturing equipment, conveyors, automation systems, and maintenance concepts to support production operations. Lead and participate in continuous improvement and kaizen activities focused on safety, cost, quality, throughput, and waste reduction. Respond proactively to production interruptions and ensure output targets are achieved. Demonstrate accountability, curiosity, and a customer-focused approach when resolving issues that impact downstream operations.
Required Qualifications:
High school diploma or GED. Ability to work any shift and overtime as required. Excellent organizational, written, and oral communication skills. Excellent interpersonal skills and ability to work with employees at various levels within a manufacturing facility. Ability to build effective business relationships with plant leadership and customers. Ability to manage multiple projects simultaneously. Goal-oriented self-starter with the ability to lead teams. Ability to coach, mentor, and develop team members. Working knowledge of Microsoft Office. Ability to work in a high-volume, fast-paced manufacturing environment while maintaining a strong sense of urgency and responsiveness to production needs. Ability to spend extended periods on the production floor, including walking throughout the facility and climbing stairs as required.
Preferred Qualifications:
Bachelor's degree in a technical field. Two or more years of supervisory experience in a high-volume environment. Experience with welding, including resistance spot welding, and robotic applications. Experience with robotics controls, automation systems, conveyors, or related manufacturing technologies. Experience coaching, mentoring, and developing team members. Previous experience working in a union environment. Experience with continuous improvement systems and lean manufacturing. Strong working knowledge of Microsoft Suite software programs. Experience in automotive manufacturing, body shop operations, or stamping environments. Understanding of manufacturing process flow, bottleneck management, downtime reduction, and production recovery activities. Maintenance-related experience, mechanical aptitude, or exposure to highly automated manufacturing operations. Manufacturing and union experience strongly preferred. Ability to work first, second, and third shifts in a 24/7 manufacturing operation. Experience supervising within a highly automated manufacturing environment is highly desired. Experience with robotics controls, automation, welding, or stamping is preferred. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected. #LI-ST1
