Field Service Technician IIThe Field Service Technician II is responsible for performing comprehensive maintenance services outdoors on stormwater facilities and devices that include, but are not limited to, retention ponds, detention ponds, bio-retention ponds, sand filters, drainage ditches, swales, catch basins, and underground conveyance systems. The Field Service Technician II reports to the Operations Manager or Project Manager and has a non-exempt FLSA status.
Summary:
The Field Service Technician II is responsible for performing comprehensive maintenance services outdoors on stormwater facilities and devices that include, but are not limited to, retention ponds, detention ponds, bio-retention ponds, sand filters, drainage ditches, swales, catch basins, and underground conveyance systems.
Required Qualifications:- High school diploma or equivalent
- Minimum of three (3) years of work-related experience
- A valid driver's license, good driving record, and the ability to drive company vehicles
- Ability to obtain and maintain a DOT medical card
- Ability to travel 50 – 75% by vehicle, with overnight travel throughout territory
- Knowledge of various types of stormwater best management practices (BMP)
- Knowledge of company operating systems including, but are not limited to UKG, Chrome River, Fyle, Mach Forms, Samsara, and Service Channel
- Knowledge of handling, mixing, and applying herbicides per the label
- Willingness to work in a team environment
- Clear vision, with or without corrective lenses, including close vision, distance vision, and the ability to adjust focus
- Proficient in using various forms of technology to complete tasks effectively and efficiently
- Completed Field Service Technician I training, or equivalent experience
Preferred Qualifications: Valid state required herbicide license
Physical Requirements:- Must have the ability to sit, kneel, bend, stand, or walk for 8-11 hours a day
- Must have the ability to routinely lift, push, pull, or move equipment of 50 pounds or more
- Must have the ability to withstand exposure to various weather conditions while completing work assignments (rain, heat, humidity, sun, etc.)Must have the ability to work around water and walk, stand, and move through diverse types of terrain such as uneven ground and sloped embankments
- Must have the ability to work within confined spaces
- Must be willing to be in close proximity to wildlife that live in stormwater environments such as snakes, stinging insects, spiders, and other species
- Must be able to wear personal protective equipment (PPE) as necessary
Duties and Responsibilities:- Demonstrate our five core values (Safety, Others, Integrity, Initiative, and Passion)
- Prepare herbicides or materials for work application
- Communicate with customers about the scope of work, timelines, and updates
- Assist with scheduling and routing of jobs to optimize crew and equipment efficiency
- Serve as crew lead; train and coach Field Service Technician(s) IPerform general stormwater inspections during preventative maintenance visits
- Dispose of trash or waste materials properly in and around stormwater conveyance systems
- Verify that hazardous chemicals are handled, stored, and disposed of according to IAW regulations
- Keep record of usage and disposal of hazardous chemicals
- Use technology to complete a tailgate brief and app reports throughout the day as necessary
- Safely operate power equipment such as slope mowers, tractors, UTVs, excavators, skid steers, marsh masters, and zero turn mowers
- Safely operate handheld power equipment such as string trimmers, leaf blowers, chainsaws, hedge trimmers, and pole saws
- Drive trucks or other vehicles to or at work sites, with or without trailers to haul supplies and tools
- Identify and report any hazardous conditions or behaviors and defective equipment
- Adjust, repair and service machinery and notify supervisors when machinery malfunctions
- Manipulate controls to set, activate, and adjust mechanisms on machinery
- Direct vehicle traffic including flagging motorists and setting out signs and cones
- Safely use hand tools such as shovels, rakes, pruning saws, saws, hedge or brush trimmers, or axes
- Perform preventative, routine maintenance on vehicles and heavy equipment
- Clean or service machinery to ensure operating efficiency
- Comply with all applicable traffic laws and regulations while operating a vehicle
- Adhere to safety procedures including conforming to all OSHA standards and properly using personal protective equipment (PPE)
- Adhere to company policies and procedures
- Confer with supervisors to make operational decisions
- Participate in company meetings, trainings and state licensure programs
- Prioritize building strong relationships by effectively communicating with our customers, their needs, and expectations, to delivering exceptional customer service and a positive experience
- Perform other duties as assigned
Opterra Solutions, Inc. is an equal opportunity employer. Qualified applicants will receive consideration without regard to race, color, religion, age, sex, national origin, marital status, disability status, genetics, political affiliation, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
