The *Advanced Telematics Coordinator* sits at the intersection of fleet management, data analysis and operations to help keep customers fleets up and running. They use telematic systems to monitor and improve how equipment is used and operated.*Compensation: Base salary + bonus potential + 401k with 6% match + profit-sharingDuties and responsibilities include, but are not limited to: Communicates with customers on equipment fault codes* Organizes service calls to perform maintenance and machine repairs* Onboards new customers to the benefits of the telematics portal, troubleshoots portal with existing customer* Sells the customer extended warranty and preventive maintenance packages* Represents company at factory, industry and company events, including meetings and training* Performs all other duties as assigned by management in a professional and efficient manner*Desired Skills and Experience:** A minimum of two years working experience in fleet operations, logistics, heavy equipment or related field. Previous experience with telematics a plus* Excellent customer service skills* Excellent verbal and written communication skills* Must have strong attention to detail, organizational and multi-tasking skills* Computer skills required, including all Microsoft Office applications* Background check and pre-employment drug testing requiredJob Type: Full-timePay: From $45,000.00 per yearBenefits:* 401(k)* 401(k) matching* Dental insurance* Employee assistance program* Health insurance* Health savings account* Life insurance* Paid time off* Professional development assistance* Referral program* Retirement plan* Tuition reimbursement* Vision insuranceApplication Question(s):* How many years experience do you have in telematics or fleet operations? * How many years customer service experience do you have? * Do you have experience working with heavy or compact construction equipment?
Work Location: In person
