AV Technician

Hours/ Shift: Normal Business Days/Hours: Monday - Friday (9:00am - 5:00pm includes one-hour unpaid lunch) - 35 hours work week. This is a fully (100%) onsite position. No REMOTE WORK!Location where services will be provided: NYC Children, 110 William Street, New York, NY 10038AV Technician Client seeks an Audio- visual technician who will be responsible to provide technical support for all audio/videoconferencing systems at client offices throughout the five boroughs. This individual will also be responsible for system design and project coordination for implementation of new and updated technologies, coaching staff in the effective use of these technologies which includes, but not limited to videoconferencing, distance learning and audio systems.

Background: Client protects and promotes the safety and well-being of the City's children and families by providing child welfare, juvenile justice, early care and education funding, and primary prevention and other services that promote and support child and family well-being. Scope of WorkThis resource will be responsible for system design and project coordination for implementation of new and updated technologies, coaching staff in the effective use of these technologies which includes, but not limited to videoconferencing, distance learning and audio systems.

Vendor Qualifications: Support Childstat at Training Center and field offices. Install and troubleshoot equipment for Childstat. Perform site surveys and diagnose problems for moves, adds, changes and repairs. Prepare technical requirements for new systems and system upgrades. Oversee the installation and implementation of new videoconferencing systems and room upgrades. Review user requirements develop detailed project plans for new system implementation, and attend meetings as requested. Interface with Telecommunication vendors to resolve issues and for upgrades. Direct staff in basic system operation and troubleshooting of issues at remote locations. Coordinate use of videoconference infrastructure to connect multiple parties to video conferences and supervise the installation and troubleshooting of endpoints. Coordinate and liaise with staff and Desktop support technicians to ensure all videoconference requests are met. Consult with staff in developing instructional and operational materials. Provide end user technical training on new and existing systems. Communicate effectively, orally and in writing to management. Required to perform field work at any client location within the five boroughs of NYC.