WHO WE ARE:
Exemplar Luxury Group, formerly Saks Global, is the luxury collective uniting coveted brands with unrivaled customer experiences across Neiman Marcus, Saks Fifth Avenue and Bergdorf Goodman. Driven by a relentless devotion to our customers and powered by our talented colleagues, we offer expertly curated product assortments, unparalleled service and personalized experiences across our integrated retail model. Through strong partnerships with the world's most desired luxury brands and deep customer relationships enhanced by data-rich insights, Exemplar Luxury Group is committed to setting the standard of excellence for luxury retail.
Job Description: YOU WILL BE:
- The Digital Styling & Selling Assistant plays a critical support and management role in our digital styling and selling business. This position is ideal for someone passionate about fashion, styling, and luxury retail who wants to grow their career while directly managing key aspects of digital selling and styling operations. With responsibilities across clienteling, merchandising, content creation, digital outreach, and personal styling, this role provides a strong foundation for future leadership in fashion and selling.
- The assistant ensures stylists remain focused on high-impact, fashion-forward client engagement by managing operations, organization, and digital selling experiences. This role works alongside a Styling Assistant counterpart and an Operational Assistant, all supporting the same top-selling stylist to deliver exceptional client service and styling experiences.
WHAT YOU WILL DO:- Styling & Client Engagement
- Partner with assigned stylist to understand client preferences, prepare looks, and support exceptional client experiences.
- Manage client service requests end-to-end, ensuring timely follow-up and resolution.
- Maintain detailed client records including sizes, preferences, and purchase history to enable curated wardrobes and repeat business.
- Merchandising & Trend Sourcing
- Source high-demand and trend-forward items by coordinating with stores, buyers, and inventory systems.
- Build and manage assets highlighting top-selling, trending, and seasonal pieces.
- Track new arrivals and performance data to ensure stylists stay ahead of trends.
- Digital Content & Social Selling
- Create and publish fashion-forward content — including styled lookbooks, pin-attributed looks, Instagram posts, and product roundups.
- Manage social selling efforts including Instagram content scheduling, link tracking, click performance, and conversion insights.
- Develop and optimize outreach tools that elevate client engagement.
- Retail Operations & Administration
- Oversee retail operations including returns, order tracking, alterations, and POS management.
- Manage order fulfillment workflows, from placing orders to delivery and vendor coordination.
- Own scheduling, calendar management, and logistics for digital styling appointments.
- Team Collaboration
- Work closely with Styling Assistant counterpart and Operational Assistant to ensure seamless support for the top-selling stylist.
- Coordinate tasks and communicate effectively to maximize efficiency, client satisfaction, and stylist productivity.
WHAT YOU WILL BRING:- Required Qualifications (Minimum Requirements):
- High School Diploma or equivalent required (college degree strongly preferred).
- Some experience in retail, fashion, or styling.
- Strong written and verbal communication skills.
- Proven ability to manage multiple priorities in a fast-paced retail or digital selling environment.
- Strong organizational skills with high attention to detail and follow-through.
- Comfortable with social media platforms and digital content creation.
- Tech-savvy with proficiency in Microsoft Office/Google Suite and other digital tools.
- Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
- Preferred Qualifications (nice to haves):
- Experience working in both brick-and-mortar and digital environments.
- Familiarity with competitive styling programs. YOUR LIFE AND CAREER AT EXEMPLAR LUXURY GROUP: * Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation* Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate* Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)* An amazing employee discount Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance). Thank you for your interest with Exemplar Luxury Group. We look forward to reviewing your application. Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact candidatesupport@exemplarluxury.com. Salary Range $21.63 - $38.94\* Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.
