Intake Operations Supervisor
virtual vocationsDenver, CO
Intake Operations Supervisor
virtual vocationsDenver, COSenior L5
First-Line Supervisors of Production and Operating WorkersMedical and Health Services ManagersGeneral and Operations Managers
All Other Miscellaneous Ambulatory Health Care ServicesGeneral Medical and Surgical HospitalsAll Other Outpatient Care Centers
APPLY NOW (opens in a new tab)Leading a hybrid team of Sales Support and Intake Operations Representatives, the full-time Intake Operations Supervisor will coach and develop team members while ensuring accurate and timely order fulfillment, fostering a culture of collaboration and accountability.
Key Responsibilities:
Lead and support a combined team, conducting regular one-on-ones and performance evaluations to promote engagement and growth
Ensure the accurate collection and processing of documentation for order fulfillment, serving as an escalation point for complex issues
Monitor key performance indicators and partner with other departments to improve operational efficiency and patient experience
Required Qualifications:
Bachelor's degree preferred
At least 5 years of experience in sales support, patient intake, customer service, or healthcare administration
A minimum of 2 years of experience in a leadership or supervisory role
Experience with benefit verification and medical documentation preferred
Proficiency in CRM systems, preferably Salesforce.com, and Microsoft Office
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Level
Senior L5
Location
Denver, CO
Occupation
First-Line Supervisors of Production and Operating Workers
Industry
All Other Miscellaneous Ambulatory Health Care Services
Posted
2 days ago