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Program Manager

tata consultancy servicesChicago, ILManager L7
Project Management SpecialistsInformation Technology Project ManagersGeneral and Operations Managers
General Medical and Surgical HospitalsComputer Systems Design ServicesAdministrative Management and General Management Consulting Services
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Job Description: TCS is seeking a seasoned Program Manager with 10+ years of experience managing large-scale Healthcare, Pharmacy, Digital Transformation, and Enterprise Modernization programs. The individual will serve as an extension of the Enterprise PMO organization, providing program governance, integrated planning, RAID management, executive communications, workstream execution oversight, and strategic delivery support across multiple initiatives. The ideal candidate combines strong healthcare domain expertise with exceptional program governance, executive communication, stakeholder management, delivery leadership, and operational excellence skills. This role requires the ability to operate effectively from both executive and execution perspectives while ensuring successful delivery of strategic business outcomes.
Job Description: TCS is seeking a seasoned Program Manager with 10+ years of experience managing large-scale Healthcare, Pharmacy, Digital Transformation, and Enterprise Modernization programs. The individual will serve as an extension of the Enterprise PMO organization, providing program governance, integrated planning, RAID management, executive communications, workstream execution oversight, and strategic delivery support across multiple initiatives. The ideal candidate combines strong healthcare domain expertise with exceptional program governance, executive communication, stakeholder management, delivery leadership, and operational excellence skills. This role requires the ability to operate effectively from both executive and execution perspectives while ensuring successful delivery of strategic business outcomes.
Qualifications
Program Governance & PMO Leadership: Establish and maintain PMO governance frameworks, standards, and reporting processes. Lead end-to-end program governance activities across multiple initiatives and workstreams. Facilitate governance forums, Steering Committee meetings, executive reviews, and leadership updates. Track program objectives, milestones, budgets, benefits realization, and outcomes. Ensure adherence to organizational PMO standards, methodologies, and compliance requirements.
RAID Management & Root Cause Analysis:
  • Own and maintain enterprise RAID logs.
  • Identify, assess, and mitigate program risks and dependencies.
  • Facilitate issue resolution and escalation management processes.
  • Conduct Root Cause Analysis (RCA) for critical delivery issues.
  • Develop mitigation plans and drive timely resolution of program challenges.
  • Monitor risk trends and provide proactive recommendations
  • Integrated Project Planning & Delivery Oversight
  • Develop and maintain integrated project plans across business and technology workstreams.
  • Manage milestones, dependencies, critical paths, and delivery schedules.
  • Drive program execution and monitor delivery performance.
  • Coordinate interdependencies across multiple teams and initiatives.
  • Ensure alignment of timelines, resources, budgets, and scope.
Executive Communications & Stakeholder Management: Develop executive-level PowerPoint presentations, strategic memos, and status reports. Translate complex program information into concise, decision-focused communications. Support Senior Leadership Team (SLT), Steering Committees, and executive governance forums. Prepare briefing materials, leadership presentations, and strategic updates. Manage stakeholder expectations and communication plans.
Workstream Management & Execution Support: Manage execution across multiple business and technical workstreams. Monitor workstream progress, deliverables, and performance metrics. Facilitate issue resolution and remove delivery blockers. Coordinate delivery activities among business, product, technology, infrastructure, and vendor teams. Drive accountability and execution excellence.
Requi Red Qualifications Education: Bachelor's Degree in Business, Information Technology, Healthcare Administration, Engineering, or related discipline. Master's Degree preferred. Experience 10+ years of Program Management, PMO, or Project Management experience.5+ years leading large-scale Healthcare or Pharmacy transformation programs. Proven experience supporting executive leadership and steering committees. Experience managing multi-million-dollar enterprise programs.
Required Skills:
  • Strong healthcare payer and PBM experience preferred.
  • Program Management
  • Enterprise Program Management
  • Program Governance
  • Portfolio Management
  • Integrated Project PlanningRAID Management
  • Risk Management
  • Dependency Management
Benefits: Realization Strategic Planning Delivery & Execution AgileScrumSAFeWaterfallHybrid Delivery Models Release Planning Capacity Planning Resource Management Budget Management Communication & Leadership Executive Storytelling PowerPoint Development Memo Writing Steering Committee Facilitation Stakeholder Management Vendor Management Cross-functional Team Leadership Technology Transformation Cloud Transformation (AWS, Azure, GCP)AI / Machine Learning Programs Generative AI Initiatives Enterprise Architecture Programs Data Platform Modernization System Integration Data Migration Programs AnalyticsKPI Development Dashboard Reporting Program Metrics Root Cause Analysis Financial Tracking Forecasting Preferred CertificationsPMP

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Level

Manager L7

Location

Chicago, IL

Occupation

Project Management Specialists

Industry

General Medical and Surgical Hospitals

Posted

yesterday

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