Job DescriptionGENERAL SUMMARY OF DUTIES:To Assist the “inside technician” with all wiring requirements. Helpers may be exposed to inclement weather while working inside and outside customers’ homes. Helpers may be required to work near, about, adjacent to, and at times upon energized (“hot”) lines and equipment of Cleveland Utilities. Helpers must possess the necessary skill, knowledge, training and experience to protect themselves and their fellow employees, employees of CU, customers and third parties from personal injury or property damage while performing their jobs. SUPERVISION RECEIVED:The Helper will ride with an “inside technician” to all jobs. He may be required to drive a vehicle on some jobs. FULL-TIME/PART-TIME STATUS:The Helper is considered a regular, full-time position, and the employee is thereby eligible for all employment benefits which are offered to regular, full-time employees.
EXEMPT STATUS:
The Helper is paid on an hourly basis and is not exempt from the provisions of the Fair Labor Standards Act, including overtime provisions.
PHYSICAL REQUIREMENTS: The Helper position requires:
Frequent crawling, occasional prolonged standing, and frequent stooping, bending., kneeling, crouching and stretching. Eye-hand coordination and manual dexterity as well as all tools of the trade. Ability to read well and to distinguish letters and symbols. Ability to lift and comfortably maneuver an extension ladder weighing from 36.5-59.5 pounds occasionally. Ability to lift 20 pounds from floor to knuckle occasionally. Ability to lift 10 pounds from shoulder and above frequently. Ability to crawl and maneuver in crawlspaces, attics, basements, and similar confined areas and close quarters frequently. As a result of the requirement to work in close quarters frequently, it is also a physical requirement of the position of Installer or Inside Tech that the employee must be able to fit through small opening and work in such tight spaces, and therefore, the employee’s physical size must be such that these requirements can be met.
TYPICAL WORKING CONDITIONS:
Work generally involves travel to and from customers’ locations and then working inside those customers’ locations. Occasionally work will be performed at other locations, such as at the company’s warehouse, or elsewhere.
QUALIFICATIONS:
High school diploma or GED.Valid driver’s license. Successful completion of company’s pre-employment testing, including background check, motor vehicle report, and pre-employment drug/alcohol screening. Continued adherence to company’s drug free workplace rules and post-employment drug/alcohol screenings, including for cause, post-accident, and random screenings.
OTHER REQUIREMENTS:
Ability to work independently. Dedication to the company’s “safety first” initiative. Comfortable working in a “pay for performance” environment. Ability to utilize technologies such as a handheld device, computer, “smart” device, and/or GPS devices.
ESSENTIAL JOB FUNCTIONS:
All functions listed under “General Summary of Duties” and “Physical Requirements,” above, are deemed essential to the performance of the position. In addition, in order to serve the company’s and CU's customers, the ability to attend work as scheduled, and to attend with punctuality, are essential functions of the position. The position may require occasional irregular work hours, including overtime, in order to meet scheduling demands and otherwise meet customer needs, and therefore the ability to work such irregular hours on occasion, as needed, is an essential function of the position. In addition, the ability to work well with and get along with co-workers, customers, CU personnel and representatives, and the public is an essential job function.
OTHER DUTIES:
In addition to the duties and responsibilities listed above, the helper will be expected to perform other occasional duties and responsibilities, such as: assisting other job techs, performing some occasional errands, and other miscellaneous duties and responsibilities as may be required from time to time.
